TERMS OF SERVICE

钱柜线上热爱钱柜线上的工作,愉快地做任何种类的钱柜最新来帮助钱柜线上的客户. On the other hand, to maintain a high standard of quality, there are some limitations on what we can do:

  1. We reserve the right to cancel any service, for any reason.
  2. We do not assume liability for health and safety of your pets.  While we are very mindful and careful about your pets, you are in the best position to ensure their safety and wellbeing.
  3. Our cleaners exercise reasonable care when cleaning. We do carry insurance for damage or breakage caused by our cleaners. We are not liable for damage that is caused by “normal wear and tear”, improper installation of an item(s), or artwork, 价值超过200美元的收藏品或家族传家宝,在预约期间没有披露. If any damage or perceived damage is noticed after the cleaners have left, 客户必须在24小时内通知Mya Cleaning在当天和预定清洗时间内可能发生的任何问题. 钱柜线上将尽最大努力解决问题,并提出一个合理的解决方案. 这些项目包括但不限于以下例子 & 地毯磕磕绊绊-地毯磕磕绊绊是由于正常磨损造成的暴露的环, moving furniture, etc. which are snagged by a vacuum’s roller brush. 钱柜线上使用行业标准的专业真空吸尘器(不可调整). In order to limit snags or fraying, we will try our best not to go near the bad areas of carpeting/rugs. •破碎的百叶窗——客户应该意识到,每次清洗百叶窗时,都有一些固有的风险. Blinds will become brittle from daily exposure to the sun and aging, and strings/chords will weaken over time resulting in breaks. •不恰当地悬挂图片/装饰品/镜子——如果这些物品牢固/正确地贴在墙上, they should not fall when the item is dusted/wiped. • Artwork, 价值超过200美元的收藏品或传家宝——这些物品非常昂贵或无法替代. In that case, we do not assume the risk of cleaning such items.  It is the customer’s responsibility to inform, in writing, of any item(s) that fall into this category. • Woodwork, Vintage/Antique Wood Furniture, Un-finished & 有特别说明的家具-请在您预订期间告诉钱柜线上您的木工, 木制家具或老式木制家具是不密封的或由实际木材以外的其他材料制成的. 如果您的家具需要特别注意,请根据每个项目的规格讨论您的家具护理需求. 如果您想为您的特定家具提供您自己的钱柜最新产品, leather furniture, pianos, etc.,请通过电子邮件或短信通知钱柜线上您将提供给钱柜线上的首选产品. 
  4. We need electricity and water!  如果你的公用设施被关闭了,钱柜线上会很高兴地把你重新安排到它们恢复时.
  5. We have 3-step ladders which is sufficient to reach most 1st floor windows, ceiling fans, and upper shelves.  Generally do not climb higher than that - for liability reasons.  
  6. 同样,出于责任和健康考虑,钱柜线上不搬动重型电器和家具.  We can clean around them and underneath, to the extent reachable. 
  7. If the home is in bad shape - broken glass, mountains of clutter, 或者“囤积者的生活空间”——钱柜线上很有可能把它提高到适宜居住的标准.  However, 最终的结果将无法与钱柜线上在一个标准的家庭中所能达到的钱柜最新水平相比.  因此,钱柜线上将在开始工作之前和到达现场时讨论这个问题. 通过使用钱柜线上的服务,您同意允许Mya钱柜最新公司在钱柜最新前后拍照或有时记录,以便在钱柜线上公司内部共享和制定如何最好地进行钱柜最新的战略. 未经您的许可,钱柜线上不会以任何其他理由保存或分发这些照片.
  8. We will not clean walls, ceilings, or animal waste. Walls can be easily damaged and they are a liability as well as ceilings. 请注意,如果洗衣机和烘干机不在客户家中,钱柜线上不会提供洗衣服务.
  9. 请注意,钱柜线上不会提供钱柜线上的服务,如果有施工或任何其他服务正在进行,而钱柜线上的钱柜最新人员在客户的家里. 这是由于事实,即使钱柜线上的服务已经彻底执行,客户的家很可能会再次变得肮脏.
  10. You may cancel your booking at any time. 如在服务提供前24小时取消服务,将收取$50的取消费. 请注意:如果您注册了定期服务并获得了相应的折扣,但在第二次预约之前选择取消未来的预约,钱柜线上将收取您在第一次预约时获得的折扣,如果第二次预约在服务之前24小时被取消, the $50 cancellation fee applies as well.
  11. We DO NOT process refund of payments after services have been rendered. However, 如果客户对钱柜线上的服务不满意,美雅钱柜最新公司同意在服务提供后3天内回到客户家中免费重新钱柜最新.
  12. We, at Mya Cleaning Services, love to hear what you have to say about our company and we encourage honest feedback; however we will not accept bribery. 钱柜线上绝对不允许任何个人或客户提供“伟大的评论”或威胁写“糟糕的评论”以换取折扣, free cleanings, or even money from our part. We will "fire" every customer who engages in this type of behavior.
  13. When retaining Mya Cleaning, 您同意不招揽雇用任何由美雅钱柜最新公司介绍给您的工作人员从事任何与家庭有关的服务. We spend a lot of time and resources finding, interviewing, checking references and backgrounds, and training our cleaners. When hired, 他们签署了一份协议,禁止他们为钱柜线上过去或现在的客户提供任何家庭相关服务. However, 如果你想直接雇佣一名员工,请与业主讨论这个问题, Monica or Chris. If you are found to have solicited one of our staff, please be advised that our referral/training fee is $5,000 per hired worker. We consider our cleaners our most valuable asset and charge accordingly.
  14. You agree to defend, indemnify and hold harmless Mya Cleaning and its subsidiaries, agents, licensors, managers, and other affiliated companies, and their employees, owners, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) your use of any cleaning services received by you and performed by Mya Cleaning's representatives; (ii) any alleged or actual loss or damage to property (including your residence), resulting from the performance of Mya Cleaning's cleaning services.
  15. We may revise these terms of service at any time without notice. 使用钱柜线上的服务,即表示您同意受本服务条款当时版本的约束.
  16. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MYA CLEANING DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR THE CLEANING SERVICES, INCLUDING THE CLEANING SERVICES PERFORMED BY MYA CLEANING’ REPRESENTATIVES, OR ANY LOSSES OR DAMAGES THAT MAY RESULT THEREFROM. 服务,包括钱柜线上的钱柜最新,是在“现状”和“可用”的基础上提供给您的. USE OF THE SERVICE IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE QUALITY, OR NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, MYA CLEANING, ITS SUBSIDIARIES, AND ITS LICENSORS DO NOT WARRANT THAT THE SERVICE IS ACCURATE, RELIABLE OR CORRECT; THAT THE SERVICE WILL MEET YOUR REQUIREMENTS; OR THAT THE SERVICE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED OR SECURE.